I want to thank you for your excellent service. I telephoned to inquire about the availability of a book this past Wednesday morning. Michele informed me it was available and took my order at about 11 AM EST. The next day when I got home from work, I was astounded to find that the book had been delivered in the early afternoon -- less than 30 hours after the order. Now, I know that UPS deserves some credit, but such fast delivery would not have occurred if Michele (and perhaps others) had not worked extremely efficiently. The book was well packed and fully meets my expectations, and Michele even got my name right! You have demonstrated a level of service I hope all merchants would meet. Thanks again.
I just wanted to thank you so much for arranging for this beautiful and fascinating book to arrive here in Suffolk UK so quickly. It landed at my door after only a few days despite being promised in a few months and I am thrilled with it. It’s about Nicholas Hawksmoor’s plans for Cambridge with exquisite illustrations by Gordon Cullen and was carefully wrapped and in excellent condition. I am very rarely in New York but will definitely be calling at 116, East 59th Street when next I’m near!