I just received my book today, and I wanted to thank you for the very prompt shipping. I was especially happy (and a little surprised) to see that you upgraded the shipment to UPS Ground. As to the condition of the book you are right; it is a solid Very Good, at least. Thank you all around for your professionalism.

Let me take a moment to let you know how pleased I am not only with your timeliness and help, but also your honesty and commitment to your customers. As an instructor at Duquesne University, I am always telling my students about responsibility and, lately, some of the book dealers have given me unnecessary difficulties... I am very pleased with the service I received from your company and will inform my fellow faculty members that they can look forward to professional service from your book shop. Again many thanks and I look forward to future dealings with your company.