I recently purchased a book from you, having searched via the internet. The book came yesterday and this note commends your service and quick response. I was impressed with the care taken to wrap the book with tissue paper and several layers of corrugated cardboard, as well as the speed with which you must have sent it out. It arrived only a week after the order, in spite of the Thanksgiving holiday. I thank you for the attention paid to the quality of my order and hope we will do more business.
I thought you'd find this interesting: I learned of Argosy by reading a bit of "bad" publicity in the book "Used and Rare" by Lawrence and Nancy Goldstone; no doubt you're familiar with it. (It was unfortunate that the authors had to grind their ax in print in what was an otherwise enjoyable book.) But I had never heard of Argosy before and my curiosity was piqued, so negative comments notwithstanding, I decided to pay a brief visit to the store. I reserved a book (long sought-after) ahead of time because I knew I'd be on an extremely tight schedule with several stops to make in just a few hours' time. Calling to reserve the book was a pleasant, very efficient experience, with a prompt return call to confirm availability. When I stopped in to purchase the book, the greeting (by one of the sisters, I'm not sure which) was extremely pleasant, the service so prompt and also she informed me of a signed letter by the subject I was interested in (unfortunately, I was unable to purchase the letter that day). I found the photo of Lawrence Olivier and Vivien Leigh as Caesar (or Antony?) and Cleopatra which hangs over the register very interesting-- had seen it before in a book. My only disappointment was that I was unable to actually spend time in the store-- it looked so inviting! But I will make it a point to spend time there on my next visit. So you see, even bad publicity can be very beneficial! Thank you for an enjoyable, if brief, experience!