I want to thank you for your excellent service. I telephoned to inquire about the availability of a book this past Wednesday morning. Michele informed me it was available and took my order at about 11 AM EST. The next day when I got home from work, I was astounded to find that the book had been delivered in the early afternoon -- less than 30 hours after the order. Now, I know that UPS deserves some credit, but such fast delivery would not have occurred if Michele (and perhaps others) had not worked extremely efficiently. The book was well packed and fully meets my expectations, and Michele even got my name right! You have demonstrated a level of service I hope all merchants would meet. Thanks again.
I wanted you to know that my book arrived in about 3 days in perfect condition. I am not an expert in grading book conditions, but to call this book very good with very good dust jacket is a true understatement. This book is pristine and immaculate. The book was wrapped in tissue, then wrapped in corrugated stuff and then wrapped in brown wrapping paper. I buy a lot of books on line and have never received a book so carefully prepared for shipping. It is refreshing to get such professional attention and I hope I can find more books at your place.