Thank you very much for the fast delivery of my books. They were exactly in the condition you described and one of the volumes contained a very interesting dinner invitation and menu. Thank you very much, as well, for cost-effectively sending parcel via normal US Post.
Let me take a moment to let you know how pleased I am not only with your timeliness and help, but also your honesty and commitment to your customers. As an instructor at Duquesne University, I am always telling my students about responsibility and, lately, some of the book dealers have given me unnecessary difficulties... I am very pleased with the service I received from your company and will inform my fellow faculty members that they can look forward to professional service from your book shop. Again many thanks and I look forward to future dealings with your company.