This is to inform you that the Rogers Divine Comedy has arrived today in good shape. It is a beautiful copy, the book itself is indeed flawless!
Thanks for the book, which I am pleased with, and its very prompt delivery, together with the partial refund on the initial postage charge. All in all, I am very satisfied, and grateful for you for having taken the trouble you have gone to in this matter. Best wishes to you and your store. Sincerely,