I just received my Harvard Classics 51 vols. Many thanks for a perfect deal !! Good and to the point presale info, a good price, super fast shipping (in 10 working days to Continental Europe, wow must have been Concord). The books were wrapped with loving care and arrived in perfect shape to be the crown in my library. If this is your standard customer care, you set a standard that will go unchallenged for a long time !! I will recommend you to all my book loving friends !! Many thanks again.
I want to thank you for your excellent service. I telephoned to inquire about the availability of a book this past Wednesday morning. Michele informed me it was available and took my order at about 11 AM EST. The next day when I got home from work, I was astounded to find that the book had been delivered in the early afternoon -- less than 30 hours after the order. Now, I know that UPS deserves some credit, but such fast delivery would not have occurred if Michele (and perhaps others) had not worked extremely efficiently. The book was well packed and fully meets my expectations, and Michele even got my name right! You have demonstrated a level of service I hope all merchants would meet. Thanks again.