Hi there. I watched the TV, NHK Japan. Very impressed. Your policy and idea of business are very excellent. I hope my small shop be like your great shop someday: )
Let me take a moment to let you know how pleased I am not only with your timeliness and help, but also your honesty and commitment to your customers. As an instructor at Duquesne University, I am always telling my students about responsibility and, lately, some of the book dealers have given me unnecessary difficulties... I am very pleased with the service I received from your company and will inform my fellow faculty members that they can look forward to professional service from your book shop. Again many thanks and I look forward to future dealings with your company.