I want to thank you for your excellent service. I telephoned to inquire about the availability of a book this past Wednesday morning. Michele informed me it was available and took my order at about 11 AM EST. The next day when I got home from work, I was astounded to find that the book had been delivered in the early afternoon -- less than 30 hours after the order. Now, I know that UPS deserves some credit, but such fast delivery would not have occurred if Michele (and perhaps others) had not worked extremely efficiently. The book was well packed and fully meets my expectations, and Michele even got my name right! You have demonstrated a level of service I hope all merchants would meet. Thanks again.
The book was in my mailbox when I got home last night. Wonderful condition for a 40-year-old book. Nice condition in any case. I am very pleased. Thank you. A bit of trivia: You are only the second seller in six years not to tape the pull strip so it can't be used! Congratulations. Take care, and many, many thanks. I was really looking forward to this one, and you didn't disappoint.