It was quite a moving moment when I actually set eyes on the letters this morning! Thank you very much - doing business with you was an uncommercial pleasure. Kind regards
First, I would like to wish you a Happy New Year! I hope you had the best holidays ever. I would like to thank you again and congratulate you for the great customer service you provide me. As you said, the book is in excellent shape and I am extremely happy with it. If in the future I wish to buy another book I will make sure to check with you first! Thanks again and all the best from Barcelona!