New York: Henry Holt, 2010.
Illus. 8vo, 1/2 white boards, d.w. New York: Henry Holt, (2010). Fine
Binding: Hardcover
Dust Wrapper: Yes
Condition: Fine / Fine
Edition: First
Language: English
ISBN: 9780805087963
Price: $30.00
Item #261179
I usually receive my packages as soon as delivered. However, this one had quite a night outside in a snow storm. Thanks to the extra care in packaging and double layer of wrapping cardboard and plastic bag, the book survived in pristine condition.... It sat in a three foot snow drift pounded by snow plows, in minus 25Temps overnight and was discovered this afternoon, the top of the package peeking out of the drift. If not for the attention to packaging and packing materials, this book would have been destroyed. Please let the people who package our treasures know that they make a difference. Whether in person or mail order, you folks rock. Best wishes from the (damned) frozen Adirondacks...
I want to thank you for your excellent service. I telephoned to inquire about the availability of a book this past Wednesday morning. Michele informed me it was available and took my order at about 11 AM EST. The next day when I got home from work, I was astounded to find that the book had been delivered in the early afternoon -- less than 30 hours after the order. Now, I know that UPS deserves some credit, but such fast delivery would not have occurred if Michele (and perhaps others) had not worked extremely efficiently. The book was well packed and fully meets my expectations, and Michele even got my name right! You have demonstrated a level of service I hope all merchants would meet. Thanks again.