I recently purchased a book from you, having searched via the internet. The book came yesterday and this note commends your service and quick response. I was impressed with the care taken to wrap the book with tissue paper and several layers of corrugated cardboard, as well as the speed with which you must have sent it out. It arrived only a week after the order, in spite of the Thanksgiving holiday. I thank you for the attention paid to the quality of my order and hope we will do more business.
I just received my Harvard Classics 51 vols. Many thanks for a perfect deal !! Good and to the point presale info, a good price, super fast shipping (in 10 working days to Continental Europe, wow must have been Concord). The books were wrapped with loving care and arrived in perfect shape to be the crown in my library. If this is your standard customer care, you set a standard that will go unchallenged for a long time !! I will recommend you to all my book loving friends !! Many thanks again.