Just a note to let you know that my book order was received and I was very pleased with both the merchandise and the well-packaged and quick delivery of it. It was a pleasure doing business with you, and hopefully, I will be back again soon!
Let me take a moment to let you know how pleased I am not only with your timeliness and help, but also your honesty and commitment to your customers. As an instructor at Duquesne University, I am always telling my students about responsibility and, lately, some of the book dealers have given me unnecessary difficulties... I am very pleased with the service I received from your company and will inform my fellow faculty members that they can look forward to professional service from your book shop. Again many thanks and I look forward to future dealings with your company.