Thanks for the book, which I am pleased with, and its very prompt delivery, together with the partial refund on the initial postage charge. All in all, I am very satisfied, and grateful for you for having taken the trouble you have gone to in this matter. Best wishes to you and your store. Sincerely,
I am very pleased that you took the time to consult me on the price before just adding the additional shipping cost onto my credit card. Ordering things on-line, one runs into all kinds of less-than-considerate business practices... Thanks again for taking the time to contact me. I'm looking forward to the book.