I just received my book today, and I wanted to thank you for the very prompt shipping. I was especially happy (and a little surprised) to see that you upgraded the shipment to UPS Ground. As to the condition of the book you are right; it is a solid Very Good, at least. Thank you all around for your professionalism.
Thanks for the book, which I am pleased with, and its very prompt delivery, together with the partial refund on the initial postage charge. All in all, I am very satisfied, and grateful for you for having taken the trouble you have gone to in this matter. Best wishes to you and your store. Sincerely,