Received the book today and I thank you for such prompt service, I'm delighted and I know my mother-in-law will be particularly pleased.
Thanks for the book, which I am pleased with, and its very prompt delivery, together with the partial refund on the initial postage charge. All in all, I am very satisfied, and grateful for you for having taken the trouble you have gone to in this matter. Best wishes to you and your store. Sincerely,