The book arrived here in Australia in excellent condition, well packaged within a very short timeframe. The postage service that you provided through DHL was very much appreciated as it enabled me to keep track of the location of the package and monitor delivery time. The whole transaction from my first enquiry, to you providing photos of the book to delivery has been an enjoyable experience without any hassles. Thank you very much for your time and effort and I hope you have an enjoyable holiday season.
Many thanks for your prompt reply informing me that the book is now set aside for the library. It's great that you are willing and able to send an invoice with the book -- it makes life a little easier when you work for a very large institution! Thanks again.