I recently purchased a book from you, having searched via the internet. The book came yesterday and this note commends your service and quick response. I was impressed with the care taken to wrap the book with tissue paper and several layers of corrugated cardboard, as well as the speed with which you must have sent it out. It arrived only a week after the order, in spite of the Thanksgiving holiday. I thank you for the attention paid to the quality of my order and hope we will do more business.
I just finished reading about the store and your family in Nick Basbanes newest book, Patience & Fortitude. I had previously read an article in Book magazine. I wished that I lived near so I could visit your store, it looks and sounds like a place I dream of getting lost in. Basbanes book mentioned that your father began a memoir but was, sadly, unable to finish the work. Would it be in anyway possible to read what must be a great historical adventure in bookselling? I wish you all continued success and a very long existence.