Let me take a moment to let you know how pleased I am not only with your timeliness and help, but also your honesty and commitment to your customers. As an instructor at Duquesne University, I am always telling my students about responsibility and, lately, some of the book dealers have given me unnecessary difficulties... I am very pleased with the service I received from your company and will inform my fellow faculty members that they can look forward to professional service from your book shop. Again many thanks and I look forward to future dealings with your company.
I must confess that one of the best parts of any trip I make to NYC is to visit your bookstore and be received with such kindness. Today I had two big pleasures: Argosy and Renne Flemming's performance... If I have time on this trip I will again pass by your store again, otherwise I will contact you from Brazil. Best regards,