I want to thank you for your excellent service. I telephoned to inquire about the availability of a book this past Wednesday morning. Michele informed me it was available and took my order at about 11 AM EST. The next day when I got home from work, I was astounded to find that the book had been delivered in the early afternoon -- less than 30 hours after the order. Now, I know that UPS deserves some credit, but such fast delivery would not have occurred if Michele (and perhaps others) had not worked extremely efficiently. The book was well packed and fully meets my expectations, and Michele even got my name right! You have demonstrated a level of service I hope all merchants would meet. Thanks again.
Thanks for the note. I'm actually in NY for a few days and was hoping to get there but have to head back tomorrow. I've been stopping by the Argosy for over 60 years starting when my mother would take me there after shopping at Bloomingdale's and lunch at a long gone restaurant on the east side of Lexington between 58th and 59th that was torn down to make way for Alexander's department store; that is gone too, of course.