Thank you for sending me the book in exceptionally nice condition, as well as in such careful packaging. I'll be happy to order from you again.
Thanks for the book, which I am pleased with, and its very prompt delivery, together with the partial refund on the initial postage charge. All in all, I am very satisfied, and grateful for you for having taken the trouble you have gone to in this matter. Best wishes to you and your store. Sincerely,