Howdy and Happy Fourth of July. Just want to let you know that the Dick Grace book came. A nice copy, as promised. Grace was quite a fellow: the only person I ever heard of who crashed planes for a living and died of old age. I was in The Argosy once, years ago, 1997 or so. Hope to get in again one of these days, but NYC is a long way from here. Thanks again for helping me out with this. Best
I want to thank you for your excellent service. I telephoned to inquire about the availability of a book this past Wednesday morning. Michele informed me it was available and took my order at about 11 AM EST. The next day when I got home from work, I was astounded to find that the book had been delivered in the early afternoon -- less than 30 hours after the order. Now, I know that UPS deserves some credit, but such fast delivery would not have occurred if Michele (and perhaps others) had not worked extremely efficiently. The book was well packed and fully meets my expectations, and Michele even got my name right! You have demonstrated a level of service I hope all merchants would meet. Thanks again.