Dear Argosy, Thank you for your prompt and efficient attention to my order. It has arrived safely and I am very pleased with it. It was particularly good of you to take the trouble (and expense!) to send it priority mail.
Thanks for the book, which I am pleased with, and its very prompt delivery, together with the partial refund on the initial postage charge. All in all, I am very satisfied, and grateful for you for having taken the trouble you have gone to in this matter. Best wishes to you and your store. Sincerely,