Let me take a moment to let you know how pleased I am not only with your timeliness and help, but also your honesty and commitment to your customers. As an instructor at Duquesne University, I am always telling my students about responsibility and, lately, some of the book dealers have given me unnecessary difficulties... I am very pleased with the service I received from your company and will inform my fellow faculty members that they can look forward to professional service from your book shop. Again many thanks and I look forward to future dealings with your company.
Thank you very much for the fast delivery of my books. They were exactly in the condition you described and one of the volumes contained a very interesting dinner invitation and menu. Thank you very much, as well, for cost-effectively sending parcel via normal US Post.