I am very pleased that you took the time to consult me on the price before just adding the additional shipping cost onto my credit card. Ordering things on-line, one runs into all kinds of less-than-considerate business practices... Thanks again for taking the time to contact me. I'm looking forward to the book.
It was quite a moving moment when I actually set eyes on the letters this morning! Thank you very much - doing business with you was an uncommercial pleasure. Kind regards