I received my book by Frans Masereel in the mail this afternoon. I couldn't be more delighted. It's in excellent condition, and your shipping and customer service were first rate. This was my first experience purchasing a rare book online -- thanks for making it a good one.
Let me take a moment to let you know how pleased I am not only with your timeliness and help, but also your honesty and commitment to your customers. As an instructor at Duquesne University, I am always telling my students about responsibility and, lately, some of the book dealers have given me unnecessary difficulties... I am very pleased with the service I received from your company and will inform my fellow faculty members that they can look forward to professional service from your book shop. Again many thanks and I look forward to future dealings with your company.