I *Just* got the books. Satisfied is way too common a word. Superlative is way to low to describe the condition of the books. I am astonished! You have under-graded their condition. They are "As New", they have never been read! I have been collecting books for some 40 years. There is no remnant of thumbing through the pages. The spines are mint, and the covers and corners are immaculate. I am grateful to you for the low cost of these volumes, and they shall be well read (except for the Latin passages, at least until I have gained some fluency in that as-of-yet unexplored language, though I have a passing acquaintance with it). You have gained a life long client! Many thanks for the great pack job, as the USPS was none to gentle with the box. It was somewhat "ventilated" when they put it on my doorstep. But the books held up very very well. Sincerely Yours,
I want to thank you for your excellent service. I telephoned to inquire about the availability of a book this past Wednesday morning. Michele informed me it was available and took my order at about 11 AM EST. The next day when I got home from work, I was astounded to find that the book had been delivered in the early afternoon -- less than 30 hours after the order. Now, I know that UPS deserves some credit, but such fast delivery would not have occurred if Michele (and perhaps others) had not worked extremely efficiently. The book was well packed and fully meets my expectations, and Michele even got my name right! You have demonstrated a level of service I hope all merchants would meet. Thanks again.