Thanks for the book, which I am pleased with, and its very prompt delivery, together with the partial refund on the initial postage charge. All in all, I am very satisfied, and grateful for you for having taken the trouble you have gone to in this matter. Best wishes to you and your store. Sincerely,
Dear Argosy, Thank you for your prompt and efficient attention to my order. It has arrived safely and I am very pleased with it. It was particularly good of you to take the trouble (and expense!) to send it priority mail.