Thanks for the book, which I am pleased with, and its very prompt delivery, together with the partial refund on the initial postage charge. All in all, I am very satisfied, and grateful for you for having taken the trouble you have gone to in this matter. Best wishes to you and your store. Sincerely,
First, I would like to wish you a Happy New Year! I hope you had the best holidays ever. I would like to thank you again and congratulate you for the great customer service you provide me. As you said, the book is in excellent shape and I am extremely happy with it. If in the future I wish to buy another book I will make sure to check with you first! Thanks again and all the best from Barcelona!