The book arrived yesterday, and I am absolutely delighted with it. Your service was first class and it has been a pleasure to deal with you. Many thanks.
I just received my book today, and I wanted to thank you for the very prompt shipping. I was especially happy (and a little surprised) to see that you upgraded the shipment to UPS Ground. As to the condition of the book you are right; it is a solid Very Good, at least. Thank you all around for your professionalism.