Thanks for the book, which I am pleased with, and its very prompt delivery, together with the partial refund on the initial postage charge. All in all, I am very satisfied, and grateful for you for having taken the trouble you have gone to in this matter. Best wishes to you and your store. Sincerely,
Hi, I just wanted to thank you for the wonderful care you took in getting the book to me. Also, your description was accurate -- so thank you and hope to do business again.