I recently purchased a book from you, having searched via the internet. The book came yesterday and this note commends your service and quick response. I was impressed with the care taken to wrap the book with tissue paper and several layers of corrugated cardboard, as well as the speed with which you must have sent it out. It arrived only a week after the order, in spite of the Thanksgiving holiday. I thank you for the attention paid to the quality of my order and hope we will do more business.
I don't think I have ever before felt the urge to write to a business, but I wanted to let you know that I have been extremely pleased with everything I have received. I started acquiring older titles when I decided to read some of the early writings in my field. While I noticed that some books were available digitally, I quickly discovered that nothing compares to having the actual books in my hands. For me, they inspire a feeling of deep respect for the work of these past authors that just cannot arise similarly from an eReader or a PDF. All of the books I ordered have been beautiful, packed with obvious care, and shipped in lightning speed. I'm hooked! The next time I head downstate I will look forward to visiting your store in person! Best Regards