Let me take a moment to let you know how pleased I am not only with your timeliness and help, but also your honesty and commitment to your customers. As an instructor at Duquesne University, I am always telling my students about responsibility and, lately, some of the book dealers have given me unnecessary difficulties... I am very pleased with the service I received from your company and will inform my fellow faculty members that they can look forward to professional service from your book shop. Again many thanks and I look forward to future dealings with your company.
Dear Argosy, Thank you for your prompt and efficient attention to my order. It has arrived safely and I am very pleased with it. It was particularly good of you to take the trouble (and expense!) to send it priority mail.