I usually receive my packages as soon as delivered. However, this one had quite a night outside in a snow storm. Thanks to the extra care in packaging and double layer of wrapping cardboard and plastic bag, the book survived in pristine condition.... It sat in a three foot snow drift pounded by snow plows, in minus 25Temps overnight and was discovered this afternoon, the top of the package peeking out of the drift. If not for the attention to packaging and packing materials, this book would have been destroyed. Please let the people who package our treasures know that they make a difference. Whether in person or mail order, you folks rock. Best wishes from the (damned) frozen Adirondacks...
I received an out of print book from your store in perfect condition and you took the time and energy to wrap it carefully for protection. I am related to the writer of the book and was so pleased to receive a copy in perfect condition... Because you made the effort to get this book to me in great condition, I wanted to make the effort to thank you!