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Dear Argosy. THANK YOU very very much. I ordered the book "A Case of Removal of the Lower Jaw, for OsteoSarcoma of Immense Size" by George C. Blackman. I was pleased beyond words just to think that I was getting an original copy of a book that my great great grandfather wrote. When it arrived it was an even bigger treasure for me, as his own handwriting was in the upp right corner of the cover, giving the book to a fellow colleague. Thanks again so very much for helping me bring my ancestry searching a little closer and more personal. "
I want to thank you for your excellent service. I telephoned to inquire about the availability of a book this past Wednesday morning. Michele informed me it was available and took my order at about 11 AM EST. The next day when I got home from work, I was astounded to find that the book had been delivered in the early afternoon -- less than 30 hours after the order. Now, I know that UPS deserves some credit, but such fast delivery would not have occurred if Michele (and perhaps others) had not worked extremely efficiently. The book was well packed and fully meets my expectations, and Michele even got my name right! You have demonstrated a level of service I hope all merchants would meet. Thanks again.