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Let me take a moment to let you know how pleased I am not only with your timeliness and help, but also your honesty and commitment to your customers. As an instructor at Duquesne University, I am always telling my students about responsibility and, lately, some of the book dealers have given me unnecessary difficulties... I am very pleased with the service I received from your company and will inform my fellow faculty members that they can look forward to professional service from your book shop. Again many thanks and I look forward to future dealings with your company.
I received an out of print book from your store in perfect condition and you took the time and energy to wrap it carefully for protection. I am related to the writer of the book and was so pleased to receive a copy in perfect condition... Because you made the effort to get this book to me in great condition, I wanted to make the effort to thank you!