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I recently purchased a book from you, having searched via the internet. The book came yesterday and this note commends your service and quick response. I was impressed with the care taken to wrap the book with tissue paper and several layers of corrugated cardboard, as well as the speed with which you must have sent it out. It arrived only a week after the order, in spite of the Thanksgiving holiday. I thank you for the attention paid to the quality of my order and hope we will do more business.
I usually receive my packages as soon as delivered. However, this one had quite a night outside in a snow storm. Thanks to the extra care in packaging and double layer of wrapping cardboard and plastic bag, the book survived in pristine condition.... It sat in a three foot snow drift pounded by snow plows, in minus 25Temps overnight and was discovered this afternoon, the top of the package peeking out of the drift. If not for the attention to packaging and packing materials, this book would have been destroyed. Please let the people who package our treasures know that they make a difference. Whether in person or mail order, you folks rock. Best wishes from the (damned) frozen Adirondacks...