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Let me take a moment to let you know how pleased I am not only with your timeliness and help, but also your honesty and commitment to your customers. As an instructor at Duquesne University, I am always telling my students about responsibility and, lately, some of the book dealers have given me unnecessary difficulties... I am very pleased with the service I received from your company and will inform my fellow faculty members that they can look forward to professional service from your book shop. Again many thanks and I look forward to future dealings with your company.
I thought you'd find this interesting: I learned of Argosy by reading a bit of "bad" publicity in the book "Used and Rare" by Lawrence and Nancy Goldstone; no doubt you're familiar with it. (It was unfortunate that the authors had to grind their ax in print in what was an otherwise enjoyable book.) But I had never heard of Argosy before and my curiosity was piqued, so negative comments notwithstanding, I decided to pay a brief visit to the store. I reserved a book (long sought-after) ahead of time because I knew I'd be on an extremely tight schedule with several stops to make in just a few hours' time. Calling to reserve the book was a pleasant, very efficient experience, with a prompt return call to confirm availability. When I stopped in to purchase the book, the greeting (by one of the sisters, I'm not sure which) was extremely pleasant, the service so prompt and also she informed me of a signed letter by the subject I was interested in (unfortunately, I was unable to purchase the letter that day). I found the photo of Lawrence Olivier and Vivien Leigh as Caesar (or Antony?) and Cleopatra which hangs over the register very interesting-- had seen it before in a book. My only disappointment was that I was unable to actually spend time in the store-- it looked so inviting! But I will make it a point to spend time there on my next visit. So you see, even bad publicity can be very beneficial! Thank you for an enjoyable, if brief, experience!