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Thanks so much for the great job you did in protecting the book I bought from you! Poor shipping practices among the high volume sellers on abebooks.com is a major issue for me as a book lover, so I've been trying to avoid dealing with the ones I can't trust. It's great to see a seller treat books with respect!
Let me take a moment to let you know how pleased I am not only with your timeliness and help, but also your honesty and commitment to your customers. As an instructor at Duquesne University, I am always telling my students about responsibility and, lately, some of the book dealers have given me unnecessary difficulties... I am very pleased with the service I received from your company and will inform my fellow faculty members that they can look forward to professional service from your book shop. Again many thanks and I look forward to future dealings with your company.