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Congratulations on a lovely and well-deserved article in the latest New Yorker. As a modest customer of long-standing, let me add that the Argosy (including all of you) has provided me with countless hours of pleasure and pleasant discovery over the past 30+ years. My bookshelves, my mind and my life have been enriched by you all. Thank you,
I want to thank you for your excellent service. I telephoned to inquire about the availability of a book this past Wednesday morning. Michele informed me it was available and took my order at about 11 AM EST. The next day when I got home from work, I was astounded to find that the book had been delivered in the early afternoon -- less than 30 hours after the order. Now, I know that UPS deserves some credit, but such fast delivery would not have occurred if Michele (and perhaps others) had not worked extremely efficiently. The book was well packed and fully meets my expectations, and Michele even got my name right! You have demonstrated a level of service I hope all merchants would meet. Thanks again.