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Wow - This is amazing - the book arrived in the post this morning! It was quicker for your book to get from New York to New Zealand, than the two books I ordered from Australia at the same time! Many thanks for that - I know it was sent by cheapest post (at my request) but somewhere along the line I got lucky. Love the book by the way - and it arrived here in such perfect condition I could almost think no one has even touched it before...
I want to thank you for your excellent service. I telephoned to inquire about the availability of a book this past Wednesday morning. Michele informed me it was available and took my order at about 11 AM EST. The next day when I got home from work, I was astounded to find that the book had been delivered in the early afternoon -- less than 30 hours after the order. Now, I know that UPS deserves some credit, but such fast delivery would not have occurred if Michele (and perhaps others) had not worked extremely efficiently. The book was well packed and fully meets my expectations, and Michele even got my name right! You have demonstrated a level of service I hope all merchants would meet. Thanks again.