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I want to thank you for your excellent service. I telephoned to inquire about the availability of a book this past Wednesday morning. Michele informed me it was available and took my order at about 11 AM EST. The next day when I got home from work, I was astounded to find that the book had been delivered in the early afternoon -- less than 30 hours after the order. Now, I know that UPS deserves some credit, but such fast delivery would not have occurred if Michele (and perhaps others) had not worked extremely efficiently. The book was well packed and fully meets my expectations, and Michele even got my name right! You have demonstrated a level of service I hope all merchants would meet. Thanks again.
Hello. I ordered a book from you via Abebooks a short while ago; it arrived today. Since one cannot leave feedback there, I wanted to send you a note to thank you for packaging the book so carefully! I know the item wasn't very expensive, but it was a gift for my mother, who was quite thrilled to receive it. Thank you very much for taking the time to be so thorough. Best regards