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Thanks for the book, which I am pleased with, and its very prompt delivery, together with the partial refund on the initial postage charge. All in all, I am very satisfied, and grateful for you for having taken the trouble you have gone to in this matter. Best wishes to you and your store. Sincerely,
I received an out of print book from your store in perfect condition and you took the time and energy to wrap it carefully for protection. I am related to the writer of the book and was so pleased to receive a copy in perfect condition... Because you made the effort to get this book to me in great condition, I wanted to make the effort to thank you!