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Thanks for the book, which I am pleased with, and its very prompt delivery, together with the partial refund on the initial postage charge. All in all, I am very satisfied, and grateful for you for having taken the trouble you have gone to in this matter. Best wishes to you and your store. Sincerely,
I usually receive my packages as soon as delivered. However, this one had quite a night outside in a snow storm. Thanks to the extra care in packaging and double layer of wrapping cardboard and plastic bag, the book survived in pristine condition.... It sat in a three foot snow drift pounded by snow plows, in minus 25Temps overnight and was discovered this afternoon, the top of the package peeking out of the drift. If not for the attention to packaging and packing materials, this book would have been destroyed. Please let the people who package our treasures know that they make a difference. Whether in person or mail order, you folks rock. Best wishes from the (damned) frozen Adirondacks...