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I received an out of print book from your store in perfect condition and you took the time and energy to wrap it carefully for protection. I am related to the writer of the book and was so pleased to receive a copy in perfect condition... Because you made the effort to get this book to me in great condition, I wanted to make the effort to thank you!
I am very pleased that you took the time to consult me on the price before just adding the additional shipping cost onto my credit card. Ordering things on-line, one runs into all kinds of less-than-considerate business practices... Thanks again for taking the time to contact me. I'm looking forward to the book.