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Let me take a moment to let you know how pleased I am not only with your timeliness and help, but also your honesty and commitment to your customers. As an instructor at Duquesne University, I am always telling my students about responsibility and, lately, some of the book dealers have given me unnecessary difficulties... I am very pleased with the service I received from your company and will inform my fellow faculty members that they can look forward to professional service from your book shop. Again many thanks and I look forward to future dealings with your company.
I received my philosophy text on Saturday. It is in very good condition. I appreciate - and thank you for - your prompt, courteous, professional attention to my request. Hoping to see you when I visit Argosy in the near future.