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Let me take a moment to let you know how pleased I am not only with your timeliness and help, but also your honesty and commitment to your customers. As an instructor at Duquesne University, I am always telling my students about responsibility and, lately, some of the book dealers have given me unnecessary difficulties... I am very pleased with the service I received from your company and will inform my fellow faculty members that they can look forward to professional service from your book shop. Again many thanks and I look forward to future dealings with your company.
I usually receive my packages as soon as delivered. However, this one had quite a night outside in a snow storm. Thanks to the extra care in packaging and double layer of wrapping cardboard and plastic bag, the book survived in pristine condition.... It sat in a three foot snow drift pounded by snow plows, in minus 25Temps overnight and was discovered this afternoon, the top of the package peeking out of the drift. If not for the attention to packaging and packing materials, this book would have been destroyed. Please let the people who package our treasures know that they make a difference. Whether in person or mail order, you folks rock. Best wishes from the (damned) frozen Adirondacks...