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Thanks for the book, which I am pleased with, and its very prompt delivery, together with the partial refund on the initial postage charge. All in all, I am very satisfied, and grateful for you for having taken the trouble you have gone to in this matter. Best wishes to you and your store. Sincerely,
Thank you for a superb job of packing and shipping the book. I appreciate that, and it shows the professionalism of the book shop sending it. I hope to do more business with you. Best wishes