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Thanks for the book, which I am pleased with, and its very prompt delivery, together with the partial refund on the initial postage charge. All in all, I am very satisfied, and grateful for you for having taken the trouble you have gone to in this matter. Best wishes to you and your store. Sincerely,
Thanks so much for the great job you did in protecting the book I bought from you! Poor shipping practices among the high volume sellers on abebooks.com is a major issue for me as a book lover, so I've been trying to avoid dealing with the ones I can't trust. It's great to see a seller treat books with respect!