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Wow - This is amazing - the book arrived in the post this morning! It was quicker for your book to get from New York to New Zealand, than the two books I ordered from Australia at the same time! Many thanks for that - I know it was sent by cheapest post (at my request) but somewhere along the line I got lucky. Love the book by the way - and it arrived here in such perfect condition I could almost think no one has even touched it before...
Let me take a moment to let you know how pleased I am not only with your timeliness and help, but also your honesty and commitment to your customers. As an instructor at Duquesne University, I am always telling my students about responsibility and, lately, some of the book dealers have given me unnecessary difficulties... I am very pleased with the service I received from your company and will inform my fellow faculty members that they can look forward to professional service from your book shop. Again many thanks and I look forward to future dealings with your company.